Data Commissioner urges Public to report Personal Data misuse Cases to Protect their Rights
Stakeholders during today's National protection Advocacy program sensitization for data subjects in Kisumu-Photo Courtesy
By Dickson Odhiambo
March 18,2025
Data Commissioner urges Public to report
Personal Data misuse Cases to Protect their Rights
The Office of the Data Protection Commissioner (ODPC) has
called on members of public across the country to exercise their rights as
outlined in data protection laws to guard against misuse by organizations.
The Data Commissioner Immaculate Kassait emphasizes that
reporting cases of data misuse will enable the ODPC to investigate within 90
days, leading to determinations that provide legal recourse, enhance
transparency, and promote accountability in safeguarding individuals' rights
and interests.
Complaints can be lodged online through the ODPC website or
in person at ODPC offices in Nairobi, Kisumu, Mombasa, Eldoret, Machakos, Nyeri
and Nakuru.
These remarks were made during a national data protection
advocacy program aimed at educating the public about their rights under data
protection laws. The initiative encourages individuals to understand how to
exercise these rights when interacting with and sharing personal information
while seeking services from both public and private organizations.
The Data Commissioner highlighted the importance of raising
awareness across the country to empower individuals in protecting their privacy
and fostering a culture of compliance with individual rights.
“It is important for
individuals to file complaints with us as it sets stage for investigations. By
doing so, the ODPC will ensure that your rights are respected, giving you
control over your personal information and establishing a framework for
accountability and transparency in data processing activities,” she states.
She further urged
members of the public to take control of their data and avoid negligence in
sharing personal information.
As of March, 2025, the Office had received 7,128 complaints
and issued determinations on 215 cases. Among these, penalties have been
imposed on 10 entities, while 103 compensations have been issued.
Thirty nine (39) other cases have been resolved through
Alternative Dispute Resolution. The second phase of the awareness campaign is
being held in Kisumu, Samburu, Makueni, Embu, Nyamira, and Ol Kalou towns.
Similar programs have already been conducted in Molo, Kisii,
Oloitoktok, and Karatina and are scheduled to be cascaded across the country.
Through these efforts, the ODPC seeks to empower individuals with the knowledge
necessary to take control of their personal data.
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