KEBS to investigate a Manufacturing Company in Nairobi for sub-standard Goods
October 23, 2021
KEBS to investigate a Manufacturing
Company in Nairobi for sub-standard Goods
THE Kenya bureau of standards has reportedly kicked off
investigations into claims that a mattress manufacturing company in Nairobi County has been manufacturing substandard mattresses and selling them to
unsuspecting customers.
This follows complaints from a section of its customers across the country who
raised serious concerns about the quality of high density mattress manufactured
by a company known as Bob Mill based in Nairobi and sell those products to various areas across the country.
According to declaration of complaints documents, the Kenya Bureau
of Standards has acknowledged the complaints by customers and has launched
investigations into the matter.
The company is accused of producing mattresses labeled as Mzito high
density yet they are not the high density mattress they expect from the
Company.
A letter from Kebs stamped October 18, 2021 reads in part: “This
complain has been acknowledged. Investigations will be done and feedback given
to the complainant.”
A number of customers claim that the mattresses have brought a lot
of problem to members of the public ranging from backbone problems and severe
body pain being complained of.
A civil society crusader Audi Ogada said the company should be
probed with a view to get the truth over the allegations labelled against them,
Ogada said that the issue is serious and should not be
taken lightly.
The company did not answer Phone calls to that effect from the
media who tried to seek clarification from them by the time of going to the
press.
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